Hype96 respects the privacy of every player. This document clearly explains how we collect, use, store, and protect your personal information as part of our commitment to trust and transparency.
We take the protection of every member's personal information seriously — thank you for trusting our platform
All data transmitted between your device and hype96's servers is protected by continuous 256-bit SSL encryption. This means no one can intercept or read your information in transit, including login credentials and financial transaction details.
Your personal data is accessible only by hype96 staff with specific authorisation and a legitimate business need. All access is recorded and periodically audited to ensure no internal misuse occurs.
All personal information is stored on servers protected by multi-layered firewalls and an Intrusion Detection System (IDS). Our data centres meet the latest industry security standards and undergo independent security audits on a regular basis.
Hype96 has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. Your data belongs to you — we only use it to improve your gaming experience.
Our Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We uphold all data protection principles enshrined in the Act and continuously ensure our practices remain compliant with current legal requirements.
You have full control over the types of communications you receive from hype96. Opt in or out of promotional emails, account notifications, and platform updates at any time through your account settings.
Important Notice: This Privacy Policy describes the data collection and usage practices of hype96. By using our platform, you agree to the terms set out in this document. Please read it carefully before registering an account.
As a responsible online gaming platform, hype96 collects only the personal information necessary to deliver the best experience to you. We do not collect irrelevant or excessive data. The types of data we collect include:
Account Registration Information:
Financial and Transaction Information:
Technical and Device Information:
All data collection is carried out transparently — we do not collect data silently or without your knowledge. If we require additional information beyond the usual scope, we will seek your explicit consent.
Hype96 handles your personal data with care and responsibility. Every use of your data has a clear and legitimate basis. Below is a summary table of our data usage purposes:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management and verification | Name, IC, email, phone | Contract performance |
| Deposit and withdrawal processing | Bank and e-wallet information | Contract performance |
| Identity verification (KYC/AML) | ID, selfie, supporting documents | Legal obligations |
| Fraud prevention and security | IP, activity logs, device | Legitimate interests |
| Customer Support & Complaints | Email, chat records, account history | Contract performance |
| Promotional and bonus communications | Email, phone number | User permissions |
| Platform improvement and analytics | Anonymous usage data | Legitimate interests |
Hype96 will not use your personal data for any purpose beyond those listed above without informing you and obtaining your consent beforehand. If you have given consent for a specific purpose, you may withdraw it at any time.
Hype96 applies the strictest principles when it comes to data sharing. We do not sell, rent, or disclose your personal data to third parties except in the following circumstances required for platform operations:
Warning: hype96 will never ask for your password through any channel. If anyone claims to be a hype96 representative and requests your sensitive information, please report it to our support team immediately.
Your data security is a responsibility we take extremely seriously at hype96. We continuously invest in the latest security technologies and procedures to ensure your information is always protected against cyber threats, unauthorized access, and data breaches.
While no system can be guaranteed 100% secure, hype96 takes all reasonable steps necessary to protect your data. In the event of a security incident affecting your data, we will notify you within 72 hours as required by industry best practices.
Hype96 uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and deliver more relevant content to you. Below is an explanation of the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the hype96 platform.
As a hype96 user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). hype96 fully respects these rights and makes it easy for you to exercise them:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or outdated, you have the right to request a correction. Updates can be made through your profile settings or via customer support.
You may request the deletion of your data under certain circumstances, subject to the legal record-keeping obligations we are required to comply with.
You may object to the processing of your data for direct marketing purposes at any time without providing any justification.
You may request your data in a machine-readable format for transfer to another service where applicable.
Under certain circumstances, you may request that the processing of your data be restricted while a data-related issue or dispute is being resolved.
To exercise any of the above rights, please contact our data protection team at [email protected] by stating the right you wish to exercise and your account information. We will process your request within the stipulated timeframe and provide a written response.
Hype96 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by law. We practise a data minimisation principle — no data is kept longer than necessary.
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.
Hype96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technologies we use. Any material changes will be communicated to you through:
The "Last Updated" date shown at the top of this document will be revised each time changes are made. Your continued use of the hype96 platform after any Privacy Policy update takes effect constitutes your acceptance of the latest version.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer by email at [email protected]. We are committed to responding to every enquiry within 14 working days.
This Privacy Policy applies to all users of the hype96 platform, including the website hype96.pro and the official mobile app. The English and Bahasa Melayu versions are of equal standing and validity.